At Little Texas Hardware + Gadgets, we work to make your shopping experience simple and reliable from checkout to delivery. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase products through our website.
Order Processing
Orders are typically processed after payment has been successfully received and the order information has been verified.
Processing times may vary depending on product availability, order volume, weekends, holidays, or other circumstances. If an item requires additional processing time, the estimated availability or shipping information will be communicated on the product page or during checkout when applicable.
Orders are not considered shipped until they have been handed over to the selected shipping carrier.
Shipping Options
Available shipping methods and estimated delivery times are displayed during checkout based on your order and delivery address.
Shipping options may vary depending on:
- Product availability
- Package size and weight
- Delivery location
- Shipping carrier
- Selected shipping method
Any applicable shipping charges will be displayed before you complete your purchase.
Delivery Times
Estimated delivery times provided at checkout are estimates and are not guaranteed delivery dates.
Once an order has been shipped, delivery times may be affected by weather, carrier delays, holidays, incorrect address information, or other circumstances outside our control.
For the most accurate information, customers should use the tracking information provided after their order has shipped.
Order Tracking
When tracking information is available, it will be provided to the email address associated with your order.
You can use the tracking information to check the status and estimated delivery of your package directly through the shipping carrier.
Please allow some time for tracking information to become active after the order has been shipped.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your:
- Name
- Street address
- Apartment, suite, or unit number
- City
- State
- ZIP code
- Contact information
Little Texas Hardware + Gadgets is not responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided by the customer.
If you notice an incorrect shipping address after placing an order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered the shipping process.
Delayed or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, first check around your property and with household members, neighbors, or your building’s mailroom if applicable.
If the package is still missing, contact the shipping carrier and then reach out to Little Texas Hardware + Gadgets so we can assist where possible.
For packages experiencing shipping delays, please allow the carrier time to complete delivery before requesting further assistance.
Damaged Packages
Please inspect your package when it arrives.
If your order arrives visibly damaged, take photographs of the package and the products before discarding any packaging materials and contact us as soon as possible.
Providing photographs and order information can help us evaluate the issue and determine the appropriate next steps.
Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us promptly with your order number and details of the issue.
We will review the order and work to resolve the problem as quickly as reasonably possible.
Product Availability
Some products may have different availability or processing times. Products that are temporarily unavailable, available to order, or subject to extended processing times may require additional time before shipment.
If an order contains multiple products with different availability times, shipment timing may depend on the products included in the order.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on their characteristics, destination, carrier requirements, or applicable laws and regulations.
If a product cannot be shipped to the address provided, we will contact you when appropriate regarding the available options.
Changes to This Policy
Little Texas Hardware + Gadgets may update this Shipping & Delivery Policy from time to time to reflect changes in our shipping practices, carriers, or applicable requirements.
Any updates will be posted on this page with the revised effective date when applicable.
Contact Us
If you have questions about shipping, delivery, order tracking, or an existing order, please contact Little Texas Hardware + Gadgets through our website’s Contact Us page.
We’re happy to help you with questions about your order and delivery.